FREQUENTLY ASKED QUESTIONS

Last Updated on April 16, 2020

You can cancel your order if it is not shipped. Please login to your Lajawabkart account for initiating the cancellation & follow the given process:
Sign-In -> My Orders -> Cancellation Request

Yes you can modify the following details of your order as long as it has not been ready to dispatch.

  • Shipping Address
  • Contact No
  • Size (As per availability)
  • Color (As per availability)
  • Sign-In -> My Orders -> Modify Order
  • Please login to your Lajawabkart account:
    Sign-In -> My Account -> My Orders -> Modify Order.

You can raise a request to return your items with these simple steps:

1. Log into your Lajawabkart account

2. Go to My Orders

3. Click on ‘Return’ against the item you wish to return or exchange

4. Fill in the details and raise a return request

Once you raise a request, you’ll get an email and SMS confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the item will be picked up after which you will get a replacement or refund. You can also track the status of your return request instantly from the ‘My Orders’ section of your Lajawabkart account.

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

  1. The Seller offering the product.
  2. Product’s availability with the Seller.
  3. The destination to which you want the order shipped to and location of the Seller.
  1. Flat Rate Shipping.
  2. Some cases depend on vendor location.

It depends on product and vendor policy’s

You could see different prices for the same product, as it could be listed by many Sellers.

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